Tag Archives: service

Receiving the Gift of Giving: Have You Felt the Joy of Service?

“The best way to find yourself is to lose yourself in the service of others.” –Mahatma Gandhi

Hello friend,

Have you fed your soul lately? This week, I got mine all filled up!

About a month ago, my wife asked me if I wanted to spend part of our New Year’s Eve working at a charitable organization that makes meals for starving people around the world. I had heard of this place a few years ago when my daughter’s Girl Scout troop earned a patch for helping out there, so I had a few preconceived notions of what I might encounter if I said yes. I pictured a preachy, self-righteous, Christians-saving-the-Africans message, some food-packing, and some heavy guilt-tripping to donate all my money to their cause. Every part of that, minus the food-packing, makes my skin crawl. But the helping-hungry-people part overrode my repulsion to the rest, and I agreed to give it a shot. I had a date for New Year’s Eve!

All the way over to the place, I reminded myself to keep my mind open, that I was there to help people and could swallow anything else–proselytizing, guilt-tripping, White Savior Complex, anything–for a little while in order to do a real service to someone who needs it. I hoped it would, in the end, be more rewarding than annoying.

We stepped into the large gift shop/registration center/lecture hall and joined the crowd of people signing in to start the process with us. We grabbed our white hair nets from the basket and found an open bench as the young woman in the blue hair net began her introductory speech. She was energetic and welcoming as she gave us a little background on the organization and then instructions for how to perform the various jobs we were about to do for the next hour-and-a-half.

She acknowledged that they were a Christian organization but then quickly noted that volunteers need not share the religious beliefs of the staff. I appreciated that. I wanted to enter the action portion of the time–the part I came for–in good spirits, not annoyed at being bullied for my soul or my wallet. So, I was chomping at the bit as she assigned my family to a work station and sent us off to the work room by way of the hand-washing room.

Off we went to Station Number 7 (out of the ten in the giant room) and found our workmates–other volunteers–on the assembly line. They were not super talkative, so we never did learn if they were from one large family or a few different families. There were a few other adults and then children all the way down to about age 6 (which made my nervous 8-year-old in his hair net feel better about what he was getting into). Everyone had a job: food scooping from the large vats of rice, soy, dried vegetables, and mystery powder; bagging the scooped food; weighing the bag and adding or subtracting to reach the acceptable weight; heat-sealing the bag so it looks like it might belong on your grocery store shelf (in the Easy Dinners section probably); stacking it in numbered spots on the table; and boxing the bags when your group reached 36 bags, followed by leading a cheer at your table so the staff knows to come and cart the box away to the warehouse for shipping. The station was U-shaped, with two separate assembly lines going down the arms of the U and meeting up to be counted and boxed on the bottom of the U. There were about a dozen of us at our station (and nine other identical stations going all over the room), all eager to get to it. And when the stereo cranked up and the guy shouted GO, there was a palpable buzzing in the air. It was electric .

At first, I was like my son: nervous about figuring out my job on the assembly line. I was on the heat-sealer and wanted to be absolutely sure these meals reached the hungry families in pristine condition. I was focused. Even as I grew accustomed to the simplicity of it, something would not let me ease off my speed or precision. I suppose it was the weight of knowing that there were starving humans on the other end of this process and how much that simple package that I held in my hands for less than ten seconds would mean to them. Everything.

That sense of urgency never let up. Some of it had to do with the cheering every time a station filled a case of 36, as that led to a bit of an unspoken competition with the station next to ours, which had some friends who had registered to volunteer with us. But the competitive aspect was minor in comparison to the motivation to feed as many starving people as possible. Every few minutes, as I was pressing down the heat-seal and double-checking the bag for perfection, the realization would sweep over me that in just a few seconds of each of my teammates’ time, we were feeding somebody for an entire day (or sometimes I would think of it as feeding a family like mine a whole meal). That realization was so powerful for me. Emotional. And motivating.

I think everybody felt it, because we were all dialed in and working as fast as we possibly could: scooping, bagging, weighing, sealing, counting, and boxing at maximum speed. My kids, who were weighing and counting/boxing on either side of me, were totally engaged and working more quickly and efficiently than I have ever seen them work on a project at home. It was amazing!

And we were actually pretty fast, creating the 36 stuffed and sealed bags to fill a box seemingly every few minutes, moving to the beat of cross-generational pop anthems blaring through the speakers. When the guy came on and said we had only five minutes left, everyone seemed to take it as a challenge to fill two more boxes. It was a frenetic pace, and we nailed it before the buzzer sounded.

There was a collective sigh of relief across the room, everyone spent after a tense 90 minutes of maximum effort and focus. On our way back into the lecture hall, we were invited to try a small taste of a prepared version of what we had just packed dry. I couldn’t resist the chance to feel closer to the people I had just helped, wanting even the tiniest sense of walking a mile in their shoes. I was wishing I could deliver the packages to them myself and prepare the meals for them, anything to lighten their load.

Mixed with that deep longing to help them, though, was the satisfaction of having helped with what we had just done. I felt a real afterglow, a euphoric sense of achievement. This was amplified by the presentation we received as we found our spots back on the benches. The friendly young woman in the blue hair net was back in her spot at the podium in the front of the room, and she was pulling up our stats from the warehouse on her computer. In our little shift of volunteers at the ten workstations, in somewhere between 75 and 90 minutes, we filled 226 of those 36-package boxes, which were destined for Haiti, Nicaragua, and the Philippines . Each package has six servings in it, technically making that an astonishing 48,816 meals. Another way they put it is that we fed 134 kids for an entire year.

WOW! That’s a staggering number of souls.

It knocked me back a bit and sent me inside myself. As she continued to talk about donations and such, I sat there absorbing the magnitude of 48, 816 meals and 134 kids. I was pretty emotional about it. Of course, there was some of that satisfaction and exhilaration. In one way, I felt more expansive, more connected to the greater web of LIFE that holds us all together as a Divine One. But at the same time, I couldn’t help but notice the deep sense of humility that came over me. It’s strange: in the doing of something “great,” I felt smaller somehow, less significant.

Maybe that feeling of being humbled is just some kind of subconscious acknowledgment that I am not the center of the world. I think we all tend to go about the craziness of our normal lives as the star in our own drama series. Even as we have families to feed, bosses to please, and clients to serve, we see it all through the lens of our own life and how it all affects us. It is natural (and naturally selfish). But then we have these moments like I had this week when we suddenly realize that the story is so much bigger than us and that we are at our best (and doing our life’s work) when we can somehow lift up the other characters in the story, to make the entire web rise just a little. It is in that moment of our humility–our loss of ego–that we are most significant, most worthy of praise. I suppose that is what happens when you see a famous athlete or actor win an award, or a politician win an election, and one of the first things that comes out of their mouths is, “I feel so humbled by this.”

At any rate, I was quite moved by what we had just done and the effect it would have on the people receiving it. As I said, it really made me want to go to their homes and do even more for them. I felt connected to them and thus invested in their long-term well-being.

And I felt valuable. Truly valuable. Man, does that feel good!

I try to remind myself that the work I do for a paycheck is valuable. I hope we all realize that whatever it is we do for a living– whether we make people’s coffee so they can perform better the rest of the day, pick up people’s trash so they can live in sanitary conditions, file papers so that a company that solves people’s problems can do that more efficiently, or play basketball so well that people enjoy themselves just watching us–we give value to the world. I also hope we remind ourselves that we are valuable when we parent, when we are a good friend, and when we are kind and compassionate to others. I assume we know we are valuable when we donate to good causes. There are so many ways to give.

But there is something, I discovered, profoundly different about getting in on something explicitly charitable and directly engaged. The DOING of the unquestionably good work. It somehow makes the rest of the good stuff pale in comparison.

My takeaway, then, is that I have to find more opportunities to do the good work, to give the most meaningful kind of help. I know it’s out there; I just have to find the best ways I can apply my heart and my hands to it. That is the key. Luckily, I think I will have a partner in my quest. As we sat around our living room later in the afternoon of our food-packing experience–my wife reading and the kids playing on the floor as I wrote–my wife said, “So, what do you guys want to do in the new year: any goals or plans or resolutions?” My daughter responded, “I want to go back to that place more often and feed more people.” Aside from the pride I felt at having her 10-year-old priorities straight, my main reaction was, “I’ll go with you!”

How about you? How long has it been since you have felt the heart-warming gratitude that comes only from true giving? Open up your journal and write about your experiences with generosity and sacrifice for others. In what way do you usually do your giving? Do you tend to give financially to causes that are meaningful to you? What are those causes? How generous are you with your time and talents? Which causes do you actually labor for? Are those the most meaningful causes to you? Do they become even more meaningful by virtue of your labor? Do you do any service work that allows you to work directly with the people you are helping (e.g. a soup kitchen)? How much does that deepen the experience? How would you describe the feelings you get from being of service? Exhilaration? Satisfaction? Humility? Desire to do more? Something else? What is the thing you do in your life that makes you feel the most valuable? How much truth is there in the idea that the “giver” is the one who actually ends up getting more from the transaction (i.e. they are so enriched by the experience that they would happily trade their own “sacrifice” for the satisfaction and warmth of heart any time)? How often do you seek out and execute this type of giving or charitable work in your life? When was the last time? How rewarding was it? What keeps you from doing it more often (or at all)? Do you have an idea for something that you could give yourself to next? I dare you to move on it today! How much good would it do? How would it make you feel? Leave me a reply and let me know: Have you received the gift of giving?

Magnificence is in you,

William

P.S. If this resonated with you, please share it with your friends and followers.

P.P.S. If you would like to question yourself to clarity on all aspects of your life, check out my book Journal of YOU: Uncovering The Beauty That Is Your Truth at your favorite online retailers.

Shy, Humble, or Totally Afraid?

IMG_1811“Courage is not the absence of fear, but rather the judgment that something else is more important than fear.” –Ambrose Redmoon

Hello friend,

I am an introvert. I never realized this critical fact while I was a child, or even as a young adult. I had friends. I socialized. To be shy seemed like a thing for “nerds” and the otherwise socially impaired. It never occurred to me that I might be shy or introverted. Never. As with everything else up through those years, I saw myself as having the characteristics that everyone else expected me to have. Shy was not one of those characteristics.

As I got into my twenties, found my voice, and struck out on my own, I started spending time alone for the first time in my life. Whether it was camping out in the mountains or navigating the anonymity of big city living, I came to know what it was like to keep mostly my own company. Before I knew it, I had grown to like being alone. It wasn’t long before I preferred it, even. Finally, I started demanding it. I roadtripped solo up the coast, hiked the mountains of Montana, and wandered for months across Europe, hardly speaking to anyone along the way.

I felt myself growing and thriving more than I ever had in my more social years. I loved solitude. I craved it. I also recognized that it was in solitude that my battery was recharged. It was in solitude that I built up my reserve to “act normal” in social situations, something I had never been aware of or had to work at before. In this realization, I was claiming my natural introversion.

Most of the jobs I have worked in my life have involved being “on” in public and speaking with groups big and small. I have had to teach, inspire, console, and take entrée orders. I laugh now about this with the realization of my introverted nature. I guess I needed all the alone time outside of work to charge my battery for the stage of work!

The other part about my past jobs—or at least the way I played them—is that in all of their social-ness, I rarely had to really put myself out there. I didn’t talk about myself much, because, whether it was educating someone who came to be educated or serving someone who came to be served, the unspoken expectation was that I should make it about the student/customer/person paying my rent. I find that people who do best in service industries have a way of making the client feel as though you are friends even as the focus is almost exclusively the client’s wants and needs. The service provider has to be present and empathetic to the client’s concerns and their story, but the client doesn’t need to reciprocate. For me, this worked into my personality just fine. Some of it played into my introversion, but there was more to it than that. I liked to think of it as me just being humble, neither requiring the spotlight nor thinking my feelings and my story to be worthy of the client’s time and attention. I didn’t want to impose upon them.

This is also why I was never a good salesman of my services. For many, many years, it was my job—in theory—to sell tennis lessons. I can honestly say that I don’t think I ever tried to sell anyone a lesson in all of those years. I figured that the benefits would speak for themselves and that I didn’t need to impose my will on anyone else. I especially didn’t like the idea of putting someone in the awkward position of having to say, “No, I don’t want your services.” I know that for most people, it is difficult to say no to a direct offer, and I never wanted to make anyone uncomfortable. So, in my combination of self-professed shyness and humility, I never sold my services or my story. I never asked anyone to believe in me or how my product could benefit them.

Fast-forward to now and the two businesses I have just jumped into: Life Coaching and skin care consulting. From one perspective, both are right up my alley. They fit with my mission of helping people to gain more confidence and lead more fulfilling lives. I get to work with people individually and get to make a positive impact on them. I get to make a difference. Perfect! Oh wait, I forgot to mention the other perspective. Both involve extensive networking and self-promotion. I have to ask people to take some time and listen to me. I have to share with them how my services and products can be of great benefit to them. I have to put them on that spot that I have spent my whole life NOT putting people on: The Are-You-Interested-In-Me? Spot. Ugh!!!

So of course, I am in a bit of a panic. Network marketing and self-promotion seem completely antithetical to all that I am. I have spent years justifying myself by clinging to, “I’m an introvert” and “I’m humble.” But, as the reality of these two self-chosen businesses settles in, I am beginning to feel those two comfortable, sympathetic sentiments be bowled over by what may be my greater truth: I am scared.   Scared to put myself out there. Scared to not do it well enough. Scared of making people feel awkward. But mostly, I am scared of rejection and failure. What if no one wants my help? What if they tell me I am not worth their time and money? What if my calling is something that no one answers to? What if I have to reset my dreams again? What if I am not as great as I believe I am? What if I have been fooling myself? What if…..?

I have had a lot of these thoughts in recent days as I try to gather the courage to announce myself. It is why Redmoon’s quote at the top resonates with me. In my strongest moments, I can see clearly that the difference I can make in someone’s life is worth acting on. Despite my introversion. Despite my humility. And, most importantly, despite my fear. Helping someone live the life of their dreams through my Life Coaching practice, or helping someone like what they see in the mirror for the first time through my skin care products—these things are more important than my fear. I am going to do my best to remember that and to be courageous. Will it still be awkward for me? Absolutely! Will I still need to go home at the end of the day and be alone to recharge? Sure. And will I still be afraid of rejection and failure? Almost certainly. But I am going to choose to follow that fear, to face it and conquer it, buoyed by a courage borne of a belief in a greater good. I am ready!

How about you? How willing are you to tell your story and share your importance? Open up your journal and do a little self-psychoanalysis. Where do you land on the introversion-extroversion or shy-outgoing spectrum? Has your position changed as you have aged or stayed pretty steady? Do you like to talk about yourself? When something new happens in your world, how willing are you to share it? Are you comfortable sharing it face-to-face and over the phone, or do you only share things in the relative anonymity of Facebook or other social media? How humble are you? How much of a part does that humility play in your willingness to tell your story or advertise your value? Is humility in this case just a cover for insecurity and fear? How about that fear? When you think about sharing your new ventures with people, to what degree does fear take you over? Beyond just sharing, how fearful are you of selling your skills or products to others? Is it more or less scary to sell to strangers? How much does fear paralyze you? I think that for most people, the answer is “A ton!” So, don’t be afraid to admit it. It’s your journal, so honesty is the only rule. Finally, what is important enough to you to face your fear and find the courage to act, to put yourself out there, to take the risk of rejection and failure? What in your life is worth it? Leave me a reply and let me know: What are you courageous enough to share?

Do something that scares you today,

William

Why Are You Here?

DSC_0963“He who has a why to live for can bear almost any how.” —Friedrich Nietzsche

I watched the movie “Selma” yesterday. It was about the Civil Rights Movement and Reverend Dr. Martin Luther King Jr.’s quest for the fair and equal treatment of Black Americans, in this case as it pertained to voting rights. It has really stayed with me, this film, creeping into my consciousness as I move through my day. I was captivated by so many different aspects of the film and the history behind it. One angle that really grabbed me in a unique and powerful way, though, was Dr. King’s resolve and willingness to go back into the fray—being beaten and jailed and leading others into situations that ended in their deaths—over and over despite serious doubts and guilt over so much spilled blood. And then there was his family. He carried the dual burdens of being taken from his wife and kids for long periods of time and also, by virtue of his leading role in the movement and the explosive mix of ignorance and violence that defined the opposition to it, the knowledge that he and/or his wife and children could be murdered at any time. I could not help but keep asking myself, “With so many reasons to NOT keep working for the cause—really big, life-or-death reasons—what kept him going back in?” 

The answer I keep coming back to is that, deep down inside, he knew what his life purpose was. He knew that he was alive for a reason, and that to turn his back on that purpose would be to disrespect his Maker. He had a calling. A reason for being. A purpose.

I latched onto this aspect of “Selma” so strongly because I have been lately in the process of defining my own life purpose. I am going through the process as part of my Life Coach Training Program. It is no small task, either, let me tell you. Along the way, I have had to address what my needs are and what I value most in this world. I have tried a number of different exercises designed to help rank my values. I am not talking about chosen values—standards that I have adopted and held myself to—but rather about core values, which are things that I feel I was born with, things that have been with me all my life. The exercises—indeed, the entire process—have been very revealing.

Boiled down into one-word answers, these are some of my core values: spirituality, self-knowledge, teaching, purpose, growth, family, service, connectedness, health, and authenticity. These things get right to the heart of who I am and what makes me tick. They provide wonderful clues to my life purpose, but they are just the beginning when it comes to trying to define it succinctly.

The next phase of my homework was to make a long list of examples of times in my life when I knew was living “on purpose”. That is, times when I felt completely in the flow, energized, and as though things were effortless. I quickly jotted down more than twenty times in my life when I felt that way, ranging from when I was a teenager all the way up to the last year. My list included many times when I was writing, including writing my very first blog to you. I was on fire with passion for what I was doing, and the work and the cause filled my sails. It was effortless. I also noted many times when I was teaching, from private tennis lessons to Philosophy 101 classes. It included times when I have spoken publicly, including when I performed my sister’s wedding. That felt right to me. I also felt right and true in the simplest moments with my family, as well as hiking alone in the mountains or swimming in the ocean, feeling totally connected to the Divine.

I then took time to write a bit about each of these examples: what I was feeling and what about them struck such a deep chord in me. Next, I combed through all of my descriptions for recurring themes and words that resonated with me. It turned out to be not so different from the list of core values I had already made. Words that kept surfacing were: Connected (with the Divine, with others), Inspire, Dreams, Growing (personally and spiritually), Motivate, Teaching, Sharing (my love, traditions, my message), Challenging (myself and others, moving beyond the comfort zone), Family, Creativity, Self-Improvement, and Improve the World.

With clarity regarding both my core values and the recurring themes of the most “on purpose” moments of my life, I was feeling ready to write my purpose statement. After some tinkering with language, this was my first draft:

The purpose of my life is to help people—myself included—to live their best, most authentic lives by teaching and inspiring them to know themselves better; to be grateful for all that they are and have; to challenge themselves to grow spiritually and experientially; and to honor and pursue their dreams.

I was kind of liking it, actually. It named the things I want to do with my life, and that hit me in a good spot. It rang true.

However, I felt the pressure to make it short and sweet, so I started chopping. To a writer, cutting out words is like killing your babies, so it was no picnic for me, I promise you. My condensed draft looked like this:

The purpose of my life is to teach and inspire people—including myself—to know themselves better, to connect to the Divine, and to follow their Bliss.

While I wasn’t so sure I liked it better than the long version, at least it was concise. I figured I would put them to the test with my teacher when I got to class tonight. I was feeling pretty confident.

As it turned out, the joke was on me. I got to class tonight, and he started explaining life purpose statements and the differences between purpose, mission, and vision. You see, mission statements talk about the ways we are going to fulfill our purpose. They are action statements. Purpose statements, on the other hand, identify our calling or reason for being. Curses!!! While I had thought I had two pretty solid versions of my purpose statement, what I really had were a long and a short mission statement. Back to the drawing board!

To get to my purpose rather than my mission, I need to focus on Who I Am more than what I am going to do to express who I am. At my core, who am I? Why was I born? Why am I here? What is in my soul’s code? With only a few minutes of reflection—and what will probably be the first of many drafts—I suppose I would answer this way:

I am a catalyst for self-knowledge and authenticity. 

Yeah, I suppose that about sums me up. I want people to know themselves deeply and to own themselves completely, including the honoring of their dreams and their own unique path in life. In a way, I think my purpose is to help everyone live their purpose. Or, is that my mission? Whatever! In any case, I think I am starting to understand why I am here. And that’s the whole point, right?

How about you? Why are you here? Open up your journal, and get ready for some deep diving. What are your core values? Can you name your top ten? If you had to get it down to three—and really, you don’t—what would they be? Are you living from those values now, or are you off-course? Think about the times in your life when you have felt most “on purpose”. Write them all down, and then elaborate. What were you doing? What are the common themes running through those experiences? Do those themes mesh with some or all of the core values you listed? Now, write out your Life Purpose Statement. Be as concise as possible; really try to boil it down to your essence. And don’t play small! Your purpose is magnificent, so name it and claim it. How difficult is it to crystallize your calling? Have you always known what it was, or is it only now becoming clear to you? I think writing a mission statement is really helpful, too. I accidentally wrote mine first, which gave me some good clues as to how to write my purpose statement, but I think it probably works best to know who you are first before stating the way you are going to fulfill that purpose. In any case, do the work. Dig. Ask yourself some tough questions. And take the “shoulds” out of it. What do you really value? Who are you really? Not who do you wish you were, or who do you think you should be to make others happy or proud. WHO ARE YOU? There is no greater question and no more important answer. Leave me a reply and let me know: Why are you here?

Your truth shall set you free,

William